Frequently Asked Questions

Below are the answers to questions that we are frequently asked. Please feel free to contact us if we have not addressed your concerns.

ORDERING:
What is your contact information?
How do I place an order?
How do I pay for my order?
How long does it take to receive my order?
Will I receive a confirmation after I place my order?
Will I be notified after my order has shipped?
Do you ship worldwide?
What are your shipping rates?

PRODUCT INFORMATION:
What sizes, colors and styles of shirts do you offer?

GENERAL:
How long have you been in business?
Do you have a catalog?
What is your privacy policy?
What is your return policy?

What is your contact information?

Please feel free to contact us with any comments or questions you might have.

E-Mail:
ken@strumhollow.com

Telephone:
352-610-4341
Monday - Thurs (12 Noon - 8PM)
Fri (12 Noon - 6PM)

Address:
Strum Hollow Music
Ken & Trisha Brooks
336 Beverly Ct.
Spring Hill, FL 34606

How do I place an order?

There are 3 ways to place an order with Strum Hollow
You may use your credit card (Visa, MasterCard, American Express or Discover) through our secure online order pages.
Print, fill out and send us an order using our Mail Order Form.
Call us at 352-610-4341 Monday - Thurs (12 Noon - 8PM)
Fri (12 Noon - 6PM)

How do I pay for my order?

We Accept MasterCard, Visa, American Express Discover, personal checks, money orders.

How long does it take to receive my order?

All Orders are shipped the next business day. You should receive your package within 2-4 business days.
During an especially busy season, delivery may take a little longer but you can be sure that we will send your package on it's way the next business day.

Will I receive a purchase confirmation?

Yes, you should receive an automated confirmation E-Mail within a few minutes of placing an order.

Will I be notified after my order has shipped?

Yes, you will receive a confirmation e-mail on the day that your order ships.

Do you ship worldwide?

Shipping

Yes, we do ship internationally. Please note that additional shipping may apply.

There are some countries that we are unable to ship to at the present time due to excessive fraud. These countries include Bulgaria, Gambia, Ghana, Indonesia, Nigeria, Romania, Russia and Singapore. We apologize for any inconvenience this may cause to the many honest people in those countries.

What are your shipping rates?

We charge a flat rate of $6.95 for all US shipments.

What sizes, colors and styles of shirts do you offer?

T-Shirts are made of high quality 50/50 Poly Cotton.
They come in both short sleeve and long sleeve.
Both have double stitching on the sleeves and bottom hem.

Short sleeve T-Shirts are available in
Adult sizes: Small - XXX Large and Child sizes: Small - Large
Colors: Natural (Beige) Ash (Light Gray) and White

Long sleeve T-Shirts are available in
Adult sizes: Small - XXX Large and Child sizes: Small - Large
Colors: White

T-Shirts Dresses are 100% preshrunk cotton and have a scooped neckline.
They are sized one size fits most and are 27" long 26" from armpit to armpit and come in the color white.
Sweatshirts are made of heavy weight (9 oz.) 50/50 Poly Cotton fleece.
They have set-in sleeves, are fully coverseamed and have ribbed collar, cuffs and waistband with spandex.

Sweatshirts are available in
Adult sizes: Small - XXX Large Colors: Natural (Beige) and White
Child sizes: Small - Large Color: White
size chart

How long have you been in business?

We have been offering unique items to the music community since 1980. Online since 2001.

Do you have a catalog?

No, sorry we don't have a catalog. We are constantly adding new items to our line and a paper catalog would soon be out of date.

What is your privacy policy?

Protecting your personal information is our top priority.

Strum Hollow Acoustic Music does NOT sell or rent our customers names, addresses or e-mail addresses to anyone.

We may on occasion send out a special e-mail to let you know of a sale or special promotion.
If you get an e-mail from us and you DO NOT want to continue receiving these announcements, simply reply with the word REMOVE in the subject line and we will remove your name from our e-mail lists.

What is your return policy?

All sales are final.